Terms of Service

Welcome to Saashi. These Terms of Service (the "Terms") govern your access to and use of Saashi, which includes our mobile app for iOS and Android (the "App"), our website at saashi.ai (the "Site"), and the related features and services we provide (together, the "Service"). Saashi is an AI personal stylist that helps you organize your wardrobe, plan outfits, and get styling suggestions.

The Service is operated by OOTD AI, Inc. ("Saashi," "we," "us," or "our"). By downloading, accessing, or using the Service, you agree to these Terms and confirm that you have read our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.

Please read these Terms carefully. They include a mandatory arbitration agreement and a class action and jury trial waiver (see section 14, "Dispute resolution and arbitration"). Unless you opt out within 30 days, you agree to resolve disputes with us through binding individual arbitration rather than in court.

1. Your account

1.1 Eligibility

You must be at least 13 years old, or the minimum age required to consent to use online services where you live, and able to form a binding contract to use the Service. If you are under the age of majority, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms. The Service is not available to anyone we have previously removed.

1.2 Registration and security

You may need an account to use some features. You agree to provide accurate information, to keep it current, and to keep your credentials confidential. You are responsible for all activity under your account, and you agree to notify us at support@saashi.ai promptly if you suspect any unauthorized use. If you sign in through a third-party service such as Apple, you authorize us to access the basic account information that service shares with us.

1.3 Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if we are required to by law, or if we reasonably believe it is necessary to protect the Service or other users. We may also change, limit, or discontinue features of the Service.

2. Using Saashi

2.1 Your license

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own personal, non-commercial use. We reserve all rights not expressly granted.

2.2 Acceptable use

You agree not to:

• copy, modify, distribute, sell, lease, or create derivative works of any part of the Service;
• reverse engineer, decompile, or attempt to extract the source code or underlying models of the Service, except where this restriction is prohibited by law;
• use bots, scrapers, or other automated means to access the Service, or access it in a way that could damage, disable, or overburden it;
• use the Service to build or train a competing product or service;
• upload or share content that is unlawful, infringing, or harmful, or that you do not have the right to share;
• use the Service to violate anyone's rights or any applicable law, or to send spam or malware;
• attempt to bypass any security or access controls, or interfere with the normal operation of the Service.

2.3 Your responsibilities

You are responsible for the devices, accounts, and credentials you use with the Service. The Service is not intended for sensitive information such as government identification numbers, financial account numbers, or health information subject to special legal protection, and you agree not to submit such information. The Service may let you connect or link to third-party services. Those services are governed by their own terms, we are not responsible for them, and you use them at your own risk.

3. Your content

3.1 What you own

"User Content" means the photos, images, messages, style preferences, and other content you upload to or create through the Service, such as pictures of your clothing or notes about your style. You keep all the rights you already have in your User Content, and we do not claim ownership of it.

3.2 The permission you give us

To operate and improve the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for example, to resize or reformat), and display your User Content, and to create de-identified or aggregated data from it. This license lets us do things like store your wardrobe, generate outfit suggestions, provide the features you ask for, and improve the Service, including by training and improving the styling models and third-party AI models we rely on. The license lasts only as long as we retain your User Content and ends when your content is deleted, except for de-identified or aggregated data and copies retained for legal or backup purposes. To learn what we collect and how we use it, see our Privacy Policy.

3.3 Your responsibility for content

You are responsible for your User Content and for making sure you have the rights to share it. We are not responsible for User Content, and we may remove content that violates these Terms or that we consider objectionable. You understand that using the Service may expose you to content or suggestions you find inaccurate or inappropriate.

3.4 Objectionable content and abuse

Saashi has zero tolerance for objectionable content and abusive behavior. You may not post, share, or send content that is unlawful, harassing, hateful, threatening, sexually explicit, or otherwise objectionable, and you may not harass, abuse, impersonate, or harm other people. You can report objectionable content or abusive users from within the app, and you can block other users. We review reports and act on them, typically within 24 hours, and we may remove content and suspend or terminate accounts that violate these Terms, with or without notice. You agree to use any reporting and blocking tools in good faith.

4. AI styling and suggestions

Saashi uses artificial intelligence to generate styling suggestions, outfit ideas, descriptions, and other output ("Output"). Subject to these Terms, you may use Output for your own personal, lawful purposes.

Because Output is generated by machine learning, it may be inaccurate or incomplete, may not be unique to you, and may not suit your needs, body, budget, or circumstances. Saashi's suggestions are provided for your personal consideration only. They are not professional fashion, medical, financial, or other advice, and you are responsible for your own decisions and purchases. Use your own judgment before relying on any Output, and to the maximum extent permitted by law, we are not liable for any decision you make based on it. You agree not to present Output as human-created where doing so would be misleading, and not to use Output to develop competing AI models.

5. Our intellectual property

The Service, including the App, the Site, our software, models, designs, logos, and content (other than User Content), is owned by Saashi and our licensors and is protected by intellectual property laws. Except for the rights we expressly grant you, nothing in these Terms transfers any ownership to you. "Saashi" and our logos are our trademarks, and you may not use them without our permission.

We also collect technical and diagnostic information about how the Service is used and how it performs ("Usage Data"). We own Usage Data and may use it to operate, secure, analyze, and improve the Service, and to create aggregated or de-identified analytics, consistent with our Privacy Policy.

6. Feedback

If you send us suggestions or feedback, we may use them freely, without any obligation or compensation to you, and you grant us all rights necessary to do so.

7. Privacy and security

Our Privacy Policy explains what information we collect and how we use it, and by using the Service you agree to the practices described there. We use reasonable measures designed to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Communications

When you create an account or use the Service, you agree that we may send you messages related to the Service, such as confirmations, security alerts, and administrative notices. With your permission, we may also send push notifications and marketing messages. You can opt out of marketing at any time, for example through the unsubscribe link in an email or through your device's notification settings. You cannot opt out of essential Service messages while you have an account.

9. The App and the app stores

You need a compatible device and internet access to use the App, and you are responsible for any carrier data charges. We grant you a limited, non-transferable license to use the App on devices you own or control, in line with the applicable app store's usage rules. You may not rent, sell, or redistribute the App, and we may update it automatically.

Apple App Store. The following applies to the App downloaded from the Apple App Store. These Terms are between you and Saashi only, not Apple, and Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Saashi, not Apple, is responsible for addressing any claims relating to the App, including product-liability, legal or regulatory non-compliance, and intellectual property claims. You represent that you are not located in a country subject to a U.S. Government embargo or designated as terrorist-supporting, and that you are not on any U.S. Government list of prohibited or restricted parties. You agree that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Google Play. The following applies to the App downloaded from the Google Play Store. These Terms are between you and Saashi only, not Google, and your use of the App must comply with the then-current Google Play Terms of Service. Google is only a distributor of the App, is not responsible for the App or its content, and has no obligation to provide maintenance or support for it. To the maximum extent permitted by law, Google has no warranty or liability obligations with respect to the App. You agree that Google and its subsidiaries are third-party beneficiaries of these Terms with respect to your use of the Android version of the App and may enforce them against you.

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any Output or content will be accurate or reliable. You use the Service at your own risk. Some jurisdictions do not allow certain warranty exclusions, so some of these may not apply to you.

11. Limitation of liability

To the maximum extent permitted by law, Saashi and its affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service. To the maximum extent permitted by law, our total liability for all claims relating to the Service will not exceed USD $100. These limits apply regardless of the legal theory and even if we were advised of the possibility of the damages. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless Saashi and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or relating to your User Content, your use of the Service, your violation of these Terms or applicable law, or your violation of the rights of any third party.

13. Release

If you have a dispute with one or more users or third parties, you release Saashi from any claims, demands, and damages of every kind arising out of or connected with that dispute. To the extent permitted by law, you waive any law that would limit the effect of this release to claims you know or suspect to exist in your favor at the time.

14. Dispute resolution and arbitration

Please read this section carefully, as it affects your legal rights.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules.

Informal resolution first. Before starting a formal claim, you agree to contact us at support@saashi.ai and try to resolve the dispute informally. If we cannot resolve it within 60 days, either of us may begin arbitration.

Binding arbitration. Except as noted below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. Arbitration will take place in San Francisco County, California, or another mutually agreed location, and may be conducted by videoconference or, for smaller claims, on the basis of documents only. Judgment on the award may be entered in any court with jurisdiction. Either of us may still bring an individual claim in small claims court, and either of us may seek injunctive relief in court to protect intellectual property or confidential information.

Class action and jury trial waiver. You and Saashi agree to bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. You and Saashi each waive any right to a jury trial, and the arbitrator may not consolidate more than one person's claims.

Opt out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@saashi.ai with your name and a statement that you want to opt out. Opting out does not affect the rest of these Terms.

15. General

Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will take reasonable steps to let you know, such as by posting a notice in the App or on the Site or by updating the date at the top of this page. Changes take effect when posted, and your continued use of the Service means you accept them.

Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets, or otherwise.

Entire agreement; severability. These Terms are the entire agreement between you and Saashi about the Service. If any provision is found unenforceable, the rest remains in effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.

Export compliance. You agree to comply with all applicable export-control and sanctions laws in your use of the Service.

Contact. Questions about these Terms? Email us at support@saashi.ai.